This Privacy Policy describes how J.Labs OOD processes your personal data when you use our Services.
This Privacy Policy for J.Labs OOD, a company registered with the Bulgarian Commercial Register at the Registry Agency, with unified identification code 206970829, with seat and registered office: Sofia 1766, 251E Okolovrasten pat Str., "Ring Tower", fl. 12 ("Company", "we", "us" or "our") describes how and why we collect, store, use and/or share ("process") your personal data when you use our services ("Services"), such as when you visit our website at www.jungletrade.ai ("Website").
This Privacy Policy is meant to provide you with information on the types of personal data we use, the ways we process it, your rights regarding your personal data, and other relevant information. We process your personal data in accordance with EU Regulation 2016/679 General Data Protection Regulation ("GDPR").
Reading this privacy policy will help you understand your privacy rights and choices. If you do not agree with this policy, please do not use our Services. If you have any questions or concerns, please contact us at: [email protected]
We collect personal information that you provide to us when you fill out our contact form. The personal information that we collect may include the following:
first name
last name
email address
phone number (optional)
Information collected automatically: We collect automatically when you visit, use, or navigate the website. This information does not reveal your specific identity (like your name or contact information) but may include device or usage information, such as your IP address, browser, and device characteristics, operating system, language preference, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information.
We also collect information through cookies. The information we collect includes:
Log and usage data is service-related, diagnostic, usage, and performance information our services automatically collect when you access or use our website, and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings, and information about your activity in the Services.
We collect device data, such as information about your computer, phone, tablet, or other device you use to access the Services. Depending on the device used, this device data may include information about your IP address (or proxy server), device and application identification numbers, location, and browser type.
We collect location data such as information about your device's location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Services. You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your location settings on your device.
Minors: Our Services can be used only by users who are at least 18 years old. If we become aware that we have collected personal data from a person under the age of 18 years, we will delete it unless we are legally obliged to retain it.
We process your personal data for a variety of reasons, depending on how you interact with our Services, including:
To deliver and facilitate the delivery of Services to users.
To respond to users' inquiries and offer support to users.
To send administrative information to you, including details about our products and services, changes to our terms and policies.
To request feedback and contact you about your use of the Services.
To send you marketing and promotional communication (you can opt out at any time).
To protect our Services and keep them safe and secure.
To identify user trends and improve our Services.
The GDPR requires us to explain the valid legal bases we rely on in order to process your personal data. As such, we may rely on the following legal bases:
We process your personal information when it is necessary to fulfill our contractual obligations to you, including providing our Services.
We process your information when it is reasonably necessary to achieve our legitimate interest, and those interests do not outweigh your interest and fundamental rights and freedoms.
We process your information where it is necessary for compliance with legal obligations, such as to cooperate with public authorities, exercise or defend our legal rights.
We may process your personal information if you have given us consent to use your personal information for a specific purpose.
In accordance with the GDPR, you have the following rights:
You have the right to obtain information relating to the processing of your personal data, as well as to request a copy of such personal data.
You can at any time rectify or complete inaccurate or incomplete information concerning you.
You have the right to withdraw your consent where your data is processed based on consent.
You can require the deletion of your personal data to the extent permitted by law.
You have the right to obtain restriction of processing in accordance with applicable law.
You have the right to have the personal data returned to you or transferred to a third party.
You have the right to object against processing of your personal data for direct marketing or profiling.
We will make reasonable efforts to respect your request within 30 days of receiving your application. This term may be extended by a further two months, taking into account the complexity and the number of requests.
In case of violation of data protection principles or your rights, you could file a complaint before the competent national supervisory authority:
Bulgarian Commission for Personal Data Protection
Address: Sofia, 1592, Tsvetan Lazarov Blvd.
Phone: +359 2 915 3580
Email: [email protected]
Website: www.cpdp.bg
We only keep your personal information for as long as it is necessary for the purposes set out in this policy, unless a longer retention period is required or permitted by law. We will store your personal information for the whole period of maintenance of your Account.
After your Account is deleted, we will keep your personal data for a period of 5 years for the purpose of protecting our legitimate interest in case of court or administrative disputes with users.
Information related to financial terms and conditions will be kept for 10 years after the reporting period to which it relates.
When we have no ongoing legitimate interest in processing your personal data, we will either delete or anonymize such information, or securely store and isolate it from any further processing until deletion is possible.
We take appropriate technical and organisational measures to protect your personal data against unlawful processing. We make sure that personal data is only accessible by those who need access to do their job, and that they are properly trained and authorised.
We may transfer all or part of your personal data to third-party service providers – data processors for performing the purposes of processing, including in other countries, by complying with the requirements of the GDPR. The categories of third parties we may share personal information with include, amongst others, payment processors, website hosting service providers, and data analytics services.
You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, or by contacting us at: [email protected]
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Revised" date, and the updated version will be effective as soon as published.
If you have questions about the current Privacy Policy, please contact us at: [email protected]